Not realising just how many people are daunted by picking up the phone to a potential customer, calling someone to deliver bad news, or addressing an awkward situation/customer, Anthony was asked to develop a selection of mini master-classes that would help people to, Avoid Rejection, Get past the gatekeeper, Perfect their pitch and Build rapport fast over the phone.
Working with business owners, sales departments, account managers and customer service team Anthony can give you a clear structure to follow, ways to stay motivated when making calls, instils the importance of prospect management, techniques for closing more appointments, and “the art” of a perfect follow up call. Enabling you to take control of your conversations and giving you the ability to make each call count.
Engaging customers and prospects in the right way brings huge value to both parties. Helping business to find more opportunities and converting more enquiries into sales. Anthony doesn’t teach people how to sell, but simply show them how to help their customers to buy.