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Shola Kaye is a communication, inclusive leadership and empathy at work expert, author, and award-winning diversity speaker on a mission to create happy, engaged and productive workplaces. She also speaks about emotional audacity, empathy, emotional intelligence, belonging with boldness and heart, brave communication, and bold action.
In today’s tech-enabled workplaces, she focusses on the human element, helping organisations prepare for the future by putting people first and sometimes, doing and saying things that others are afraid to. This is known as: EMOTIONAL AUDACITY™.
EMOTIONAL AUDACITYâ„¢ = Empathy + Brave Communication + Bold Action.
Her work has been featured in Marie Claire, Harper’s Bazaar, and the BBC, and trusted by some of the world’s top brands.
When workplaces are bold and inclusive, people thrive, teams soar, and lasting change happens. Shola is a LinkedIn Learning instructor, and her clients include The United Nations and Deloitte. Her work has been featured in a range of industry journals.
Shola’s keynotes are frequently described as engagingly practical, easily implementable and inspiring. She shares moving stories, accessible case studies and actionable insights gained from working with international corporations across a wide range of industries, and sessions may be modified for leaders or for broader audiences.
Booking is easy with Great British Talent. To find out availability and fees for Shola Kaye or any other talent for your corporate event or project, contact our Great British Talent agents via [email protected], or call us on +44 1753 439289.
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Early in Shola Kaye’s career, after studying at Cambridge University, she worked in consulting and account management in New York and London with clients such as Goldman Sachs and British Airways. She has also conducted neuroscience research at the U.S. Center for Disease Control (CDC).
Shola’s experiences working for global corporations have given her an understanding of some of the many challenges faced by companies today as they seek to create environments of empathy and high performance, supporting their ever-more demanding, often remote, teams in a world of constant disruption.
In 2017 she published How to be a DIVA at Public Speaking: The Step-by-Step System to Engage your Audience and Present with Confidence, which became an Amazon number one bestseller. She followed this up with Big Talk, Small Talk – Communication Skills for All Parts of Your Life in 2020.
What differentiates Shola as a speaker is that she has also spent time performing across the globe and captivating audiences as a professional entertainer. She therefore understands what it takes to keep her keynote attendees engaged and participating throughout the session, and she provides multiple opportunities for valuable self-reflection and outstanding levels of interaction.
As an introvert herself, she loves to create experiences in which everyone feels deeply involved and empowered to participate fully. Her virtual keynotes often elicit hundreds of comments in the chat, with off-the-chart participation from attendees.
She’s also a popular speaker for International Women’s Day and has worked with many organisations delivering communication programs that help women and other groups speak up and cut through the noise, enabling them to go further, faster, in their careers.
– Leadership
– Leadership Communication
– Diversity and Inclusion
– Allyship
– Manging Difficult Conversations
– The Power of Empathy
– Microaggressions and Bystander Interventions
Emotional Audacity™: Developing the Human: Edge in an Age of Tech-Driven Transformation: How do we inspire people to say what others won’t and do what others fear — while staying open-hearted, respectful and deeply human? Shola Kaye introduces Emotional Audacity™ — the essential leadership mindset for today’s fast-paced, high-stakes world. As organisations move more swiftly and rely increasingly on data and systems, it’s the human elements — empathy, self-awareness, self-regulation, courageous communication, and motivation to act — that determine the success or failure of transformation efforts.
With insight, warmth, and a deeply practical approach, Shola shares frameworks for honest self-reflection and developing both resilience and dynamism through emotionally intelligent behaviour. Drawing on her corporate background, current research, and her work with global brands, Shola offers audiences the tools to listen without defensiveness and to act with an expansive sense of purpose. This interactive keynote is ideal for leaders, people managers, and teams who are:
– Driving transformation or navigating change in complex or high-pressure environments
– Seeking to improve innovation and business performance by encouraging deep listening and candid feedback
– Looking to build a culture where individual purpose and corporate values are aligned, leading to empowered, confident action-taking
The audience will leave with:
– The Caring & Daring Matrixâ„¢ and the Feel it, Frame it, Follow Through on itâ„¢ framework to support dynamic yet empathetic decision-making
– Clear strategies to listen deeply, share openly and act decisively
– Structured self-reflection opportunities to support ongoing growth and development
– A downloadable PDF companion guide for applying the frameworks in everyday leadership and communication scenarios
Create a People-First, Speak-Up Culture: How to Feel Seen, Safe and Heard: What are the core behaviours and communication strategies that create a psychologically safe, high-performing workplace? In a culture where people feel seen, safe and heard, innovation thrives, belonging deepens, and collaboration strengthens. Through powerful storytelling, live exercises, and practical tools, Shola unpacks the role of compassion, deep inquiry, and psychological safety to create environments of cooperation and creativity. Participants learn to foster a workplace free of groupthink where individuals can make their best contributions and the business can thrive. This keynote is ideal for leaders, people managers, and teams who are:
– Committed to creating inclusive, psychologically safe workplaces where people contribute ideas freely
– Facing challenges with transparency, miscommunication, or low engagement
– Seeking to unlock innovation and collaboration through a people-first approach
– Looking to establish or strengthen a speak-up culture grounded in respect, empathy and courage

The audience will leave with:
– Practical communication scripts and conversation starters to support transparency and authentic dialogue
– Step-by-step frameworks to encourage open conversations across all levels of the organisation
– Insights into how fear and lack of safety hinder innovation — and how to change that dynamic
– Tools to embed positive reinforcement, resilience, and safety into team communication
– Structured self-reflection prompts and a downloadable PDF guide to help sustain learning and progress
Practical Empathy: Sustainable, Common-sense Strategies for Creating a Workplace of Care and Understanding: How can organisations embed empathy at every level — from the boardroom to the break room? As the need for respectful, supportive workplaces grows, empathy is no longer a ‘nice to have’ — it’s a critical leadership and communication skill that directly impacts retention, innovation, and employee wellbeing. Through storytelling, accessible research, and hands-on reflection, Shola introduces a practical approach to empathy that avoids burnout, fosters connection, and works across virtual, hybrid and in-person teams. With a focus on curiosity, courage and being a catalyst, this session equips every audience member with the awareness and confidence to make empathy a daily practice. This interactive keynote is ideal for senior leaders, people managers, and whole-company events where teams are:
– Looking for tangible ways to embed empathy into their communication and leadership practices
– Navigating the challenges of hybrid or remote working while maintaining connection and care
– Committed to supporting staff wellbeing while driving performance and innovation
The audience will leave with:
– A simple, actionable three-step framework for demonstrating empathy in daily conversations
– Strategies for showing virtual empathy in hybrid and remote environments
– A variety of easy-to-use tools that support practical empathy
– Data and case studies to support the business case for empathy in the workplace
– Structured self-reflection activities and a downloadable PDF guide to build stronger listening skills and deeper human connection
Creating a Positive Feedback Culture: Elevate Performance with Daring, Caring Communication: How will you build a thriving feedback culture where communication uplifts and energises, rather than undermines and demotivates? When feedback is delivered with empathy, clarity and consistency, it drives performance, strengthens relationships and creates motivated, resilient teams. But when it’s avoided or mishandled, the damage to morale and collaboration can be lasting. Through candid examples and interactive exercises, Shola explores the difference between feedback that inspires and feedback that alienates. She equips individuals at every level — not just managers — with the tools and confidence to offer feedback that fuels learning and growth. This keynote is ideal for individual contributors, team leads, and organisations that are:
– Aiming to create a culture where open, honest, and frequent feedback is the norm
– Seeking to increase psychological safety and reduce feedback avoidance
– Working to boost team performance, trust, and collaboration through more effective communication
– Interested in moving beyond yearly appraisals to create an everyday culture of developmental feedback
The audience will leave with:
– Tools for delivering ongoing, tailored feedback that motivates and empowers
– Exercises to build resilience and openness when receiving constructive feedback
– Insights into common harmful feedback styles — including The Drive-by, The Comparison, and The Wrecking Ball — and how to avoid them
– A downloadable PDF guide and structured self-reflection prompts to support long-term skill development
The Art of the Ask: Energise your Career with Audacious, Empowering Questions: What if the next step in your career was just one question away? In this impactful and engaging keynote, Shola Kaye explores the transformative power of asking. Whether you’re seeking new opportunities, support, or personal development, the ability to make well-timed, strategic requests can change the course of your career — and the culture of your workplace. With powerful real-life stories, a clear communication framework, and practical tools, Shola helps individuals overcome the psychological barriers that hold them back from asking. Participants will learn how to shift their mindset from hesitation to empowerment, using questions to build connection, create visibility, and inspire action in themselves and others This keynote is ideal for emerging leaders, individual contributors, and professionals who are:
– Looking to grow in confidence and take ownership of their career progression
– Keen to develop practical communication tools to ask for support, opportunities, or resources
– Seeking to empower others through inclusive, motivating questions
– Interested in overcoming mindset blocks such as fear of rejection, imposter syndrome, or people-pleasing
The audience will leave with:
– A deeper understanding of how asking can catalyse career growth, leadership development, and self-inclusion
– The 5Rs Framework to reduce fear of rejection and increase confidence in making asks
– Scripts and conversation tools to support high-impact, career-related requests
– Strategies for using questions to motivate others, build trust, and unlock performance
– Structured self-reflection prompts and a downloadable PDF to practise and apply learnings beyond the session
A Chat with Shola Kaye
As part of our ‘Chat with…’ podcast series at Great British Speakers, our director Jane Farnham sat down with Shola to talk about communication, leadership, diversity and inclusion, and empathy at work. Find out more HERE.
Shola is highly adept at repurposing her material for online delivery. Here is her online showreel:Â
Inspiring Storytelling and Emotional Audacity: Facts wrapped in story are up to 22 × more memorable than data alone. Shola’s vivid real-life narratives spark emotion and lock the lessons in, so audiences leave motivated and ready to act.
Engaging, Interactive Experience: 66.8 % of event organisers rate audience engagement as their No. 1 speaker goal. Shola delivers live polls, paired conversations, and on-the-spot practice that turn listeners into participants—and boost energy in the room or on the call.
Professional & Planner-Friendly: Lack of timely speaker communication is the second-biggest pain point for planners (14 %). With 15 years on global stages, Shola’s process is responsive, transparent, and hassle-free — earning her repeat bookings and enthusiastic referrals.
Global & Inclusive Perspective: A strong sense of belonging lifts job performance by 56 %. Having spoken on four continents, Shola tailors every keynote to local culture while championing People-First, inclusive values that resonate everywhere.
Ready-to-Use Frameworks & Fast Results: Interactive, framework-based learning lifts retention rates by 25–60 %. Shola packages her insights into simple formulas, making it easy for audiences to apply new skills immediately — and many email her days later to share their wins.
Shola Kaye Speaking Clients:
Abbvie, Allianz, Amazon, American Express, ASR Group, Barclays, BBC, Bupa Dental Care, Capital One, Deloitte, Diversity in Maritime, DMGT, Financial Conduct Authority, Google, GSK, The Guardian, Henkel, HSBC, IBM, Imperial College Business School, Kaiser Permanente, LexisNexis, LinkedIn, LVMH, Meta, Ministry of Justice, NatWest, Nestle, News UK, NHS, O2, Oracle, Pinterest, PSEG, Quest Diagnostics, RBS, Reckitt, Sempra, Sony, Target, Tate and Lyle Sugars, Tetra Pak, Total Jobs, UNFPA, Virgin Media
Shola delivered an insightful and meaningful session that left people feeling empowered and inspired. Beyond that, Shola provided our team with the tools we can use to become more empathetic individuals. We continue to receive positive feedback on Shola’s session and have teams already looking to work with her on new projects. She is a true professional and a real joy to work with. Can’t recommend Shola enough!
Sylvie Russo, Communications Manager, Mondelez International
If you are looking for a top-notch, engaging, high-energy speaker to help motivate your company, Shola is your person. I had the opportunity to hear Shola speak on Empathy and Inclusive Leadership, and she speaks effortlessly on these topics, imparting knowledge in a way that makes the audience participate and take away solid messages.
Sonia Zacher-Martini, Manager, PSEG
Hear her out as she can make complex things simple and still hit the outcome.
Audience Member, HSBC
Shola provided us strategies and practical ideas. She was engaging and energetic and was a great speaker even in a virtual format. Thanks Shola.
Wendy Chang Smith, CFO, Glanbia
Shola is an absolutely exceptional speaker. I felt engaged, empowered, and learnt really insightful tools to become a better leader and make the world a fairer place for all. Thanks so much Shola for being such an inspiration!
Flora Nicholson, COO
Shola has been incredible to work with. She accepted the challenge of a last-minute brief to deliver a virtual Keynote speech on Empathy to a global audience and blew us away … inspiring, relatable, engaging and empowering. Thank you Shola!
Rachael Rowland, Global Marketer, Ex-L’Oréal, Henkel
This was such a great session. I’ve heard talks about Empathy before, but this is the first time I could hear very actionable steps to becoming more empathetic.
Audience Member, IBM
Shola was flexible and dedicated to learning about our organization, our people and customised her talk according to our needs. Shola was able to conduct a dynamic keynote address on Empathy with meaningful storytelling elements to emotionally engage us while driving home practical and implementable lessons to create a workplace of belonging.
Jennifer Landgren, MBA, Dentsply Sirona
Brilliant session, practical and realistic with great tips and techniques that could inspire and help cultivate career and teams.
Shannon Caffrey, Key Account Executive, Allianz
Shola delivered a top-notch remote keynote address for our Bryant University IDEA Program focused on “Elevating Empathy.” Shola was engaging, informative, and inspiring. Everyone loved her message and the practical tips she shared for how we might all learn to be more empathetic and emotionally intelligent. In the planning process, Shola was wonderful to collaborate with, and she delivered exactly what we were looking for.
Allison Butler, Professor, Bryant University
This session was very informative, relevant, and engaging! Shola’s presentation style makes the material interactive. I found myself doing a lot of introspection and wanting to learn more about the topic.
John Justice, Senior Manager, LexisNexis Risk Solutions
Shola was a joy to work with as closing keynote for our recent all-company, virtual event. Shola took time to fully understand the organisation and the brief and delivered not one but TWO closing keynotes in one day for global teams spanning across the world, from Sydney to San Francisco. If you’re looking for a standout presenter, with lasting impact and actionable outtakes – Shola is the woman for you!
Victoria O’Brien, Head of Marketing, Hotwire PR
I loved it I was at Google for 13 years before my current role and in all that time I never heard such an inspiring presentation. Thank you!
Audience Member, Lloyds Banking
Shola conducted a wonderful and engaging webinar session on communication in diverse teams for UNFPA! Her method of using the chatbox on Zoom to make sure everyone was engaged was super helpful for those who were not comfortable speaking up with the large group of people she was presenting to. Shola was very well-spoken and king and I would highly recommend her work to any organisation looking to improve communication skills between colleagues and teams.
Helin Alcinkaya, United Nationals Population Fund
A great company-wide virtual keynote on Empathy in the workplace. It was a fascinating subject, and I think it was the most engagement I have seen with a topic – clearly it gave people food for thought and resonated. Our HR team has already said that they would like to incorporate some of the tools you gave us into the updated manager training programme. Our diversity and inclusion sponsor on the board of directors even contacted me to say that he really enjoyed the talk and especially how engaging it was for the audience – which I consider a great success!
Natasha Gibbs, Diversity and Inclusion Council, S-RM Corporate Intelligence
I had the pleasure of listening to Shola speak about presenting with confidence. Her personal journey to find her own confidence captures the audience. An inspiring and thought provoking presentation.
Parveen, Senior Legal Counsel, Data Privacy, Digital and Risk Management
I attended Shola’s empathy webinar this morning and found her very articulate, with really good mastery of the subject matter. She broke down the session into simple bite-size sections, which made it easy to relate to. I especially loved the frameworks she shared – very useful takeaways. Thanks for sharing your time and paying it forward during this difficult period. Great use of an hour!
Olanike, Board Trustee at Care & Relief for the Young
Shola’s session on Empathy was great and very concise. Even though we did it online, it was interactive and engaging. Concepts were simple to understand and there were key and practical take-away points from the session!
Jasmine, Consumer Tester, Beauty at Hearst
Shola is a big impact speaker and compelling storyteller. Be warned: her energy and positivity are highly contagious.
Paul Keenan, President, Bauer Media Audio