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Erica has over 25 years of learning and development and apprenticeships experience with some of the UK’s best-known brands such as LV=, British Gas, Specsavers and Virgin Care.
Erica’s area of specialism is AI and future skills. Erica speaks about this in her TEDx talk, ‘Reforming Education through the Digital First Mindset’, and in her courses as a LinkedIn Learning Instructor.
She is passionate about driving human collaborations with tech. Examples are the ‘AI for the Average Joe’ podcast show, making the complex, simple, alongside her innovative keynotes and workshops focusing on people-first AI approaches and human distinctive skills.
Erica is an advisory member of the AI in Work & Skills Forum, a seasoned presenter who was shortlisted as Best AI Speaker in the 2025 Speaker Awards and an AI Strategist and board member for a leading European learning and teaching assessment organisation.
Erica’s sessions don’t just inform; they change behaviour. The audience leaves with:
Whether delivering a keynote, an interactive workshop, or a keynote-plus-breakout experience, Erica translates complex AI concepts into practical, relatable insights that resonate with operational teams, leaders and people functions alike.
Her new book, ‘AI for People Professionals’ is available through Kogan Page

“How To Take a People-First Approach To AI Implementation”
AI is advancing fast, but people’s confidence and capability to use it productively haven’t kept up. And that’s killing your business. This is because you are not engaging people as people. You are engaging them as tech users.
It’s time to book a talk that actually changes behaviour.
After seeing leaders go AI first instead of people first, I realised that resistance to AI is really about confidence and capability, and that people need support to identify their own AI Dividend.
So are you ready to move beyond AI hype and actually help your people use AI with confidence, courage and impact?
Erica Farmer helps HR, L&D and business leaders engage people as people, not as reluctant tech users. She is an international keynote speaker and practitioner in AI and future skills who believes the real AI advantage isn’t productivity alone, it’s happier, more resilient people who know how to partner with AI in ways that genuinely improve their work and lives.
Drawing on 25 years’ experience across some of the UK’s largest brands, Erica brings a grounded, human-first perspective to AI adoption. After repeatedly seeing organisations go AI first instead of people first, she recognised that resistance to AI is rarely about the tools; it’s about confidence, capability and fear of being left behind.
That’s where the AI Dividend™ Approach comes in.
Through high-impact, interactive keynotes, Erica reframes AI away from fear, overwhelm and abstract potential, and towards clarity, confidence and practical human capability. Her talks help leaders and teams identify their own AI Dividend — the tangible benefits AI can bring to their roles, wellbeing and effectiveness — while also supporting organisational productivity and innovation.
– AI For the Average Joe
– Digital Learning Transformation and the Future of Work
– The Future of Work and Skills
– Apprenticeships, Careers, and Talent
– Mental Health and Wellbeing
– Neurodivergence in the Workplace
– Mental Toughness and Resilience
– Leadership and Management Skills
– Psychological Safety, Mindset, and High-Performing Teams
Erica’s book, AI for People Professionals: Understand How to Use Artificial Intelligence in Your HR Role, will be released in May 2026.
AI for People Professionals is a practical guide for mid-level HR professionals that explains how artificial intelligence works and how it can add value to HR. The book explores how AI can save time, streamline processes, enhance recruitment, talent management, and learning and development, while boosting productivity, creativity, problem-solving, and collaboration. It also addresses ethical AI use and data protection, offering clear, jargon-free guidance for HR professionals looking to implement AI responsibly and effectively.

Erica is passionate about providing opportunities in business, specifically driving innovation and thought leadership. Recent examples are the work around AI and hosting ‘AI for the Average Joe’ podcast show, making the complex, simple.
In 2021, she co-founded the Quantum Rise Talent Group. They collaborate with clients who wish to increase their impact and results in virtual, remote, and hybrid learning, coaching, and engagement. Former clients include Costa Coffee, McDonalds, National Grid, Fujitsu, and the NHS.
From winning hearts and minds with her AI for the Average Joe interactive keynote address to inspiring audiences with her forward-thinking, Erica’s style strikes a brilliant balance between fun, being proactive and professionalism.
She is refreshing, straight-talking, and walks the walk, having headed up many large learning and development functions and led large digital transformations.
Erica is often invited back to events and client locations to speak over and over again!
Like most businesses, we are at the start of our Journey with AI and are keen to develop our understanding of the potential impact and opportunities AI presents to L & OD across all areas of our day-to-day roles. Erica Farmer delivered a keynote speech in the morning and a hands-on interactive session in the afternoon playing with ChatGPT and she went down a storm with the team. Thoroughly recommend this session to any organisation at the start of their AI journey.
Paul Holland, Head of Learning, Biffa
Quantum Rise has led the way in engagement in generative artificial intelligence and future skills for some time now and excels at bringing excitement and inspiration to this area, particularly through the lens of hearts and minds. Erica brings this to life and is a very easy-listening professional speaker, with an added fizz of energy and enthusiasm for creative disruption.
Dr Mandy Crawford-Lee, Chief Exec, University Vocational Awards Council
I met Erica at a LinkedIn event and knew I had to book her for my organisation. I was impressed by her warmth and down to earth approach. I booked her for a keynote speech and workshop on AI as part of an emerging leadership programme. The content was practical and engaging, her style upbeat and amusing. I would highly recommend Erica if you’re looking to engage staff in AI and other related skills in your organisation.
Alexandra Lloyd, Global Head of Learning and Development, Ion Group
Erica has spoken a few times at The Apprenticeships England Conferences. Erica is Informative, thought provoking and her ability to engage with the audience is second to none. Erica’s presentations captures the audience attention from the go. I would recommend Erica for any speaking opportunities that might arise.
Lindsay McCurdy, Chief Exec, The Apprenticeship Group and Conference
Refreshing talks the talk and walks the walk, inspirational, has high impact and best session of the week are all phrases used to describe the speaking event delivered by Erica to our organisation. The content and delivery style were very well received. Erica’s presenting techniques are already being adopted as we move forward in developing our material and increasing engagement with our audiences.
Emma Mitchell, Development Manager, League Football Education England
Erica presented on remote working and online engagement to myself and a number of colleagues. We were all blown away by how captivating it was, and it really opened our minds up to so many techniques that have significantly improved the quality of our own delivery. It has been an absolute game-changer for us. You’ve not experienced the impact and opportunity of digital learning until you attend one of her talks.
Lesley Rimmington, Quality Director, Realise Employment and Training