Chris Brindley MBE is a prominent UK Business Leader, Chair AT MCRactive and Zellar Limited, and Non-Executive Director (NED) at companies including Four Recruitment, Her Spirit, Equilibrium Asset Management, and Goodson Thomas. He is also an Elite Sports Business Mentor for The Premier League, Leadership Coach for Metro Bank, and a Trustee of Switch the Play Foundation.
He is the former Chair and NED of the Rugby Lead World Cup 2021 Board, Chair of GreaterSport Manchester and Sporting House, a Non-Executive at Rugby Football League, Super League, Move With Peppa, Rapport, and Manchester Football Association, and former Executive of British Gas, Metro Bank, and NatWest.
A leading authority on sales management, employee engagement and satisfaction, and customer experience, Chris holds Non-Executive Director positions at multiple organisations, and has been awarded UK Non-Executive Director (NED) of the Year, Most Outstanding Employer, and Britain’s Best Boss.
He has studied for a range of topics including strategic retail management at Manchester Business School, performance management, and executive coaching at Hult Ashridge, customer experience at Duke University, managing strategic risk at The Wharton School, managing for value creation at INSEAD, and executive leadership from the prestigious Harvard Business School.
In June 2018, Chris was awarded an MBE in the Queen’s Birthday Honours List for his services to sport.
Contact Great British Speakers today to book management, customer experience, and employee engagement speaker Chris Brindley MBE for your next event.
Chris Brindley MBE delivers high impact workshops and presentations to staff at all levels. He inspires change through his comprehensive knowledge of the practice of coaching and leadership, and uses a balanced business scorecard approach to build compelling visions of the future for both organisations and individuals.
As the former Metro Bank Managing Director, Chris is an expert on customer service, an area that he is particular passionate about. Chris doesn’t just make a difference to the private sector; as Chairman of one of the UK’s leading charities, Chris works with governments, local authorities, health bodies and national agencies to deliver sport and physical activity to the North West. His success is a result of a unique set of experiences, including working with Olympic athletes and using sport as the inspirational learning model to inspire success within business.
Having worked with athletes including Rebecca Adlington, Beth Tweddle, Steve Smith, Steve Parry, and Marc Woods, Chris blends his academic knowledge with his practical hands-on experience in order to use sport to inspire business success.
Whilst he understands that results are important, Chris believes the creation of a long-term sustainable performance culture is vital. Chris gives delegates new perspectives which challenge them to think about the organisation, what they do, and their personal development in a different way, encouraging them to change the way they operate. His energy and enthusiasm for the subject, backed up with a huge depth of knowledge and experience, make Chris a compelling and credible speaker.
– Preparing For and Leading Change
– Performance Management
– Sales Management
– Customer Experience
– Stakeholder Management
– Building Effective Relationships
– Employee and Customer Engagement
– Building and Leading High Performing Teams
– Creating a People and Customer Centric Culture
Not only does Chris deliver an inspiring presentation, he also delivers two other key benefits.
These are the sharing and explanation of tools that audiences can use throughout their personal and professional life to achieve greater success after the presentation has finished: “give someone a fish and they feed for a day, teach someone to fish and they feed for life”.
Secondly, Chris always finishes his presentations with a call to action using the 24-7-31 principle, which can easily be followed up by the leaders of an organisation to measure the ROI from having him present to their teams. He also invites team members to join him on LinkedIn to allow questions and support long after his presentation has ended.
Chris has spoken up and down the UK, and across wider Europe, Africa and Australia, and his clients include ACAS, Allianz, Close Brothers, Football Association, Heineken, Manchester United, Muller, Mystery Shopper Professional Association, Premier League, Sedulo, and Telent
The best keynote speaker I have ever seen.
Paul Woods, Owner and Founder, Proactive Dispatch
Chris was voted the most outstanding speaker at our Institute of Directors Disruption Conference.
Mike Perls, Chair, IOD North West
I was recommended to connect with Chris, as I was told he was one of the best speakers around and he is.
Russell Martin, Manager, Southampton FC.
An engaging speaker, interesting and varied background, and a good story to tell. Chris knew his stuff and delivered the story well.
We are so pleased with your output and ability to connect to our mass population of young contact centre colleagues. We feel happy you met our brief and appreciated your collaborative working style. With over 130 colleagues attending your sessions I can safely say you were a hit. Today we ran more sessions about how to think outside the box when it comes to your own growth and learning, I was a facilitator and many of my team were quoting to me your ideas and thought points, demonstrating that you really did hit home.
Just a note to say how much I enjoyed your presentation yesterday – it was great to feel so much energy in the room – we all came away buzzing.
AMRO Commercial Finance PLC
Thank you so much for today and the contribution to our first meeting…plenty of food for thought in the way we influence and go forward…a real morale boost for some who needed it too!
Natalie Starkey, HR Director, Fit Out