Jonathan is a creative visionary, seasoned business leader and extraordinary storyteller who understands that every single organisation needs better tools to manage constant change, and create the unforgettable experiences that their customers and colleagues require.
His bold thinking and talent for connecting huge vision to practical action illustrate the compelling execution that great companies need to thrive in disruptive times.
From being head of public programmes at London’s National Theatre to his role as Artistic Director of the Perth and Melbourne Int’l. Arts Festivals, Jonathan is renowned for his ability to take highly complex situations and projects and deliver seemingly impossible results. Using his techniques of influence, persuasion, clearly defined strategic vision and stakeholder collaboration, he equips leaders to harness change.
He inspires everyday heroes to create experiences that drive sales, employee retention, and business results. His giant thinking is demonstrated through hundreds of stories from his three decades running businesses, with every organisation that has benefitted from his leadership seeing massive increases in customer base and turnover.
During his talks, Jonathan reveals the magic that is required to leverage the experience economy, that companies can translate into increased profitability and heightened engagement.
An enchanting and provocative speaker, Jonathan’s presentations are jampacked with applicable tools, stories, and original theories that illuminate the methodology behind his genius.
Businesses who work with Jonathan are inspired to implement the kind of culture and iconic experiences that bring joy as well as brand-loyalty that stands the test of time.
Over the next few years the world’s best leaders, companies and cities will have to return to the drawing board and reimagine everything.
Those who don’t will be a horse-and-cart in an electric car world.
As we begin to think about how we get through this current terrible experience, we must also dream about the post-pandemic world, how we will reimagine our businesses and work, every element of our experiences and interactions.
Those who don’t reinvent and renegotiate everything will be unprepared for this brave new world.
Those who do, and who then successfully deliver their corner of the world, will flourish.
“The pandemic is a portal. We can walk through it with our dead ideas.
Or we can walk lightly, ready to imagine another world”
Extraordinary experiences have united cities, families, teams and individuals for millennia.
Experiences are at the heart of every successful life, relationship, business or project.
Experiences give products value, influence people’s choices, and make life worth living.
We must now dream up the new experiences that surround our working lives, businesses and leisure time.
In order to create the great experiences of the future, we need to explore and revisit the great experiences of the past, but seen through the prism of 2020 onwards.
Creating unforgettable customer experiences is like magic …
… we start with the elements and limitations we have…
… we add in the expectation of those we want to bedazzle …
… we put in more time and skill than anyone will ever know …
… and then we exceed expectations with the truly astonishing!
Discover the tricks that the best companies, creatives and major event maestros have used for decades, and what past experiences can inspire you in the reimagining of the world, and the upcoming journey from surviving to thriving.
As the world returns to the drawing board …
… as teams contract and expand …
… as the world’s infrastructure is reimagined …
… and disruption is the new normal …
… the best leaders, companies and countries will have to devise and deliver a huge range of company-wide, city-wide and world-wide projects.
You will need rigorous methodologies and roadmaps to enable simultaneous development of projects alongside reimagining your existing activity.
You will have to use giant thinking and precision delivery to achieve the astonishing.
The Noongar Nation (the Aboriginal people of south-west Western Australia) recognise that there are six seasons, not four.
Likewise, all great ideas, projects, artworks or creations can be broken down into six seasons.
This allows the whole team to identify where they are at any given moment, to discuss with colleagues and collaborators the exact stage they are going through, and to approach each season with different energy and methodology.
Giant thinking is the six seasons of every great endeavour, full of tricks and techniques to achieve the extraordinary.
It is the roadmap to success, and when you and your colleagues have the secret, your ideas will scale up, your resilience will grow, your results will skyrocket, your leaders will succeed and your team will be full of everyday heroes.
Alongside delivering some of the biggest and most astonishing events around the world, over the past two decades Jonathan has worked extensively as a professional keynote speaker.
He has given over 400 speeches to over 30,000 people in over fifteen countries across four continents.
Just some of these include: Cisco, Chevron, NAB, Rio Tinto, IBM, Oracle, REMIX Summit and TEDx