Fred Sirieix

Fred Sirieix

Fred Sirieix is the General Manager at Galvin at Windows, the Michelin-starred restaurant on the 28th floor of the London Hilton on Park Lane. Fred co-hosted with Michel Roux Jnr in the BBC2 series about service and hospitality, “Michel Roux’s Service”. Fred and Galvin at Windows also appeared in The Apprentice on BBC1 in spring 2012.

Since 2015 Fred is also recognized for his role as the host and charismatic maître d’ in the much loved First Dates & First Dates Hotel series on Channel 4 with the programme winning a 2016 BAFTA Award for Best Reality and Constructed Factual show.

Starting his career as a Chef de Rang at the 3 stars Michelin restaurant La Tante Claire Fred then went on to develop his career in various roles in many of London top restaurants including Le Gavroche, Sartoria, Brasserie Roux.

Fred’s TV career has continued to flourish, with 2018 promising to be an exciting year with him fronting BBC format, Million Pound Menu, which sees restaurant entrepreneurs go head to head to secure a life-changing investment for their business.

This is fresh off the back of a busy end to 2017 that saw him joining forces with Gino D’Acampo and Gordon Ramsey on ITV in Gordon, Gino and Fred’s Great Christmas Roast. The trio was tasked to deliver a spectacular banquet for deserving members of the public and emergency services such as those who risked their lives in the aftermath of terror attacks, and the Grenfell disaster.

Away from the screen, Fred is a dynamic and highly driven businessman and a true ambassador for the hospitality industry. 2017 saw the eagerly anticipated release of his book, Secret Service, lifting the lid on the service industry and full of incredible insight from his many years at the forefront of customer service.

Type Of Speaker


‘Fred is passionate about his profession and his desire to teach is infectious – What a great tool!’

– Michel Roux Jr – Le Gavroche

‘Quite simply…Fred talks more sense on how to deliver world-class customer service than anyone else I have ever met. The Good Service Charter will make a huge difference to the automotive industry’

– Jason Dawe – Automotive Consultant and Sunday Times journalist

‘Miele have worked with Fred Sirieix on a number of occasions. Simply put, Fred has been inspirational within our business. He has delivered a number of seminars which have made our colleagues and customers radically reassess how we go about providing a premium customer service. He does this by demonstrating how the excellence which is just par for the course in a top restaurant and how it can be delivered in any setting, whether that be a delivery driver or a sales advisor. This is achieved by some brilliantly entertaining storytelling which serves to show how to achieve that ‘magic touch’ which makes a customer feel uniquely special. Fred has been the catalyst for Miele raising the bar in the customer service standards we set and achieve’

– Dominic Worsley – Marketing Director Miele UK

‘Any business that understands its success comes from offering great service should have Fred on speed dial’

– Kate Noakes Director of Concept Development – Pizza Hut Restaurants.

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