For more than a decade of his career, Andrew was the Head of Technology Research for Visa Europe, where he gained a reputation for incredibly fresh thinking and proposing pragmatic solutions to complex problems.
With over 30 years of identifying and tracking technology trends and business behaviours across a wide variety of industries, Andrew’s colourful and engaging storytelling helps businesses to harness the current pace of change, identify the opportunities it presents and stimulate transformation.
In his roles as innovation catalyst, start-up and business strategy adviser, Andrew has worked with media, technology, financial and blockchain organisations to prepare them for the future of their business success today. Equally, as a passionate technologist, he has vast experience running innovation labs and corporate incubators as an entrepreneur In Residence’ provoking companies to answer the fundamental question: what does this technological innovation mean to your business?
Andrew’s keynotes, ideation sessions, dynamic workshops and executive board briefings unlock the hidden potential that organisations often overlook or do not possess the knowledge and methods to leverage. His talent is in connecting the dots between the implications and the opportunities that key technological trends will have on society, industry and the individuals within them. Andrew’s trained eye enables leaders to continually spot and benefit from new opportunities and map out the scenarios that will drive their future success and profit.
Knowing your customers is key to increasing trust and loyalty – but how well do you REALLY know them?
Andrew will take you on a personal journey that starts way back in his past and continues with his experience of an institution that he trusted deeply (who should have known him better than even his wife does………). He will highlight the implications of their use of data and how it has impacted his loyalty, while providing insights into the emerging data economy with the aim of stimulating discussion and thinking around the data you have on your customers and how it can be used to mutual benefit, to increase advocacy and loyalty by meeting your customer’s expectations.
Duration – 30 minutes ** This session can also be delivered in an 18 minute “TED Talk” style
The technology fuelled future is both frightening and fascinating in equal measure. Andrew will cover the disruptive trends that are impacting business models and transforming our behaviours while providing insights into the implications these will have on you and your industry.
Andrew’s engaging, storytelling style will reduce the audience’s fear of the future, helping them to embrace change and open their minds to new and exciting opportunities. They will be motivated, questioned, challenged and inspired, leaving the session with a new outlook on what lies ahead.
Duration – 45 mins
Innovation is core to the growth and survival of all organisations today.
The correlation between increased diversity and increased innovation has been empirically proven and is a huge area of opportunity to explore.
Diverse teams solve problems faster – it’s a fact!!
Just like the M&M’s in the header image, diversity comes in many flavours – gender, age, education, career path, cultural, cognitive and many more.
In this thought-provoking and inspiring session full of real-world anecdotes and examples, Andrew covers:-
Successful companies know that it’s not good enough to (just) have an innovation or transformation department – success is amplified when diversity and inclusion results in everyone in the organisation thinking and acting more innovatively in everything they do.
Std duration – 30 minutes
Target audience – from the most senior leadership to the very bottom of the organisation chart – this is a diverse and fully inclusive session!
FinTech, InsurTech, RegTech – all have seen unprecedented levels of investment in recent years, with multiple “Unicorn” births of companies with $1 Billion plus valuations.
What are the technologies and trends enabling and accelerating this activity?
So what are the implications to the incumbent institutions and the entire Financial Services ecosystem?
With over ten years of Financial Services experience behind him (most recently as VP of Technology R&D at Visa Europe) and a continued involvement in FinTech and the startup scene, Andrew is a regular “provocateur” on global stages like Money2020 where he is known for his strong opinions and energetic audience engagement as he constantly challenges thinking around:-
NOW WHAT should you be doing about it???
Duration – 45 mins
Technology is driving change at an unprecedented pace! Our appetite for technology adoption (perhaps even addiction?) seems to show no bounds. Consumer behaviour is changing as a direct result and so are their expectations of organisations they interact with.
Andrew will highlight some of the key technologies and trends impacting customer experience and loyalty right now and in the immediate future.
Duration – 45 minutes
To become an innovative organisation, department or individual, you have to think beyond the “idea funnel” approach adopted by so many organisations.
This colourful, high energy session introduces a metaphor that provides an overview of the wide range of activities that will get the entire organisation inspired and involved in moving the dial from “innovation is something done over there” to “WE are all innovative!”.
This works at the level of a small team, through a department or division, out to an entire organisation, regardless of it’s size. The feedback has been great so far – I’ve even had a COO recount 2 instances of staff behaviour change that had a positive impact on their business within a few hours of the session!
Standard duration – 45 minutes *** also available in an 18 minute fast-paced “TED talk” style
Retail has been hit hard by technology change in recent years – but it’s bouncing back with a vengeance!
Customers expectations are high and retailers have a huge opportunity to leverage new and emerging technologies to capture their hearts and minds and deliver experiences that exceed those of the past.
This session covers the technologies and trends that are having the greatest impact on the retail environment today and provides insights into startups and adjacent opportunities to explore in order to exceed the exponential expectations of your customers.
Constantly updated through his ongoing research efforts, Andrew will take you on a journey that will open your mind to the impact technological change is having on society, industry and individuals.
Taking a look at the factors influencing the disruption to traditional business models that have blurred the physical and digital worlds, Andrew will look at emerging business models and changing consumer and employee behaviour, supported by real-world scenarios and anecdotes.
He will share his views on some of the issues and opportunities associated with increasing customer expectations of a constantly connected lifestyle and a “culture of now”.
New technology provides greater access to data and information and Andrew will provide insight into organisations and methods of unlocking the value of this data that has remained so elusive to date.
He will explore where this is all heading and how your organisation fits into this new world of automated and augmented everything.
Andrew’s story will finish with some stimulating, and at times controversial, thoughts on how he sees the world of technology evolving and will challenge you to consider “now what?” should you be doing about it.
Duration – flexible between 30 – 50 minutes *** also available in an 18 minute fast-paced “TED talk” style
We’ve all been there!
Sitting through 100 slides of 10pt font which the presenter reads out in a mono-tone.
It’s time to say “NO MORE”!!!
Andrew will share with you the secrets of the most successful speakers that continue to WOW audiences time after time.
Learn to deliver an engaging presentation that will grab your audience’s attention and get them to PUT DOWN their mobile phones!
This session can be delivered EITHER in a “TED Talk” style of 15-18 minute duration to an audience of any size OR as a skills development workshop to a small group.