Alex Hunter is a branding and customer experience expert, keynote speaker, and angel investor.
He is also the creator and host of Attaché, an award-winning online travel show, aimed at showing frequent travellers all they need to know before visiting a city on company business.
Previously, Alex served as the global Head of Online for the Virgin Group, overseeing the Virgin brand’s global digital strategy in its entirety, as well as Sir Richard Branson’s personal digital strategy.
Before joining the Virgin Group, Alex was based in California where he was part of the founding team of award-winning US airline Virgin America. His work at Virgin America was covered by Time magazine, CNN, and CNBC, and received several accolades including ad:tech and Webby Award honours.
Alex most recently served as the Chief Executive of a venture-backed digital music company, with investment from the backers of Twitter, Tumblr, Medium, and Kickstarter. He steered the company through a successful international mergers and acquisitions deal, and significant multi-national growth in under a year.
He has been a mentor at the annual SeedCamp venture capital and angel funding event in London and South Africa, helping young companies refine their marketing and branding before pitching to some of the most influential venture capitalists in the tech community.
Alex is a highly regarded public speaker, appearing all over the world at major industry events such as ad:tech, Future of Web Apps (London, Las Vegas, Dublin, and Miami) and Thinking Digital. Other clients include Twitter, Volkswagen, Cisco, Deloitte, Procter & Gamble, O2, CapitalOne and the BBC.
Below Alex presents his Mexico City Travel Guide:
He says: I have never fallen in love with a city quite as quickly as I fell in love with Mexico City. The Mexican capital is everything I want in a city; sprawling, loud, exciting, creative, friendly, and absolutely delicious. Our Mexico City guide is one of our longest episodes ever and I feel every second is justified as this city has so much to offer. The food section alone is packed full of deliciousness – don’t watch on an empty stomach!
I can very easily deliver almost all of my speeches/content via online sessions. If any of your clients need or want to put on events remotely, I can do that. I have all the necessary equipment here at home (as well as access to studios in London which have broadcast-quality studios for live streaming when our lockdown is over.)
In general, I’m speaking about customer experience in the digital age and how that’s incredibly important/relevant in our current situation. I explore how loyalty, customer service, and digital coexist with each other. What it takes in 2020 to create a phenomenal, memorable customer experience that scales.
I invest a lot of time in energy in my slides and online sessions, making them beautiful but informative; a visual complement to what I’m discussing in the moment. My online sessions are exciting, energetic, and entertaining with examples from all over the world that audiences can relate to but also learn from and put into practice in their own day-to-day.
– The Art & Science of WOW!
– How Covid-19 is changing customer experience forever.
– Incredible customer experience in the digital age.
– How the customer/brand relationship has changed FOREVER.
– Global branding and experience in the 21st century.
– Balancing online and offline for maximum effect.
– The Virgin America Story