- Change Management and Corporate Culture Expert
- 7 Steps to Profit and Customer Experience
- Organisational Values
- Global FSTE 100 Client Base, Spoken at 500+ Events
- MBE for Entrepreneurship and Business
- TEDx Swansea Speaker
- Dyslexic Author of Two International Bestselling Books
- Innovation, Sales, Motivation, Performance, & Communications
- Customer Experience Expert
- 30 Years at John Lewis
- Engaging Service Founder & Director
- Speaker, Coach, Workshops, Consultant
- Highly Experienced Keynote Speaker
- Coach and Trainer
- Host of The Real Finance Mentor Podcast
- Bestselling Author of Let’s Get Real (2023)
- Speaker Coaching and Training
- Dynamic Keynote “Louder For the People at the Back”
- Communication, Leadership, Teamwork
- Event Strategy Architect
- Former Director NatWest and MD Metro Bank
- Voted ‘Britain’s Best Boss’
- Sport, Athletics, Chair: Rugby League World Cup 2021 Board
- Chairman of GreaterSport Manchester and Rugby League World Cup
- Technology in Marketing Entrepreneur
- 5th Industrial Revolution
- Expert in AI, Technology & The Future of Work
- Consultant TV, Radio Broadcaster, Author
- Specialist in Pricing Strategy
- Behavioural Psychology in Pricing Insights
- Marketing and Commercial Leadership
- Professional Speaking Association and Chartered Marketer
- Professor of Supply Chain Management
- UK Supply Chain and Logistics Excellence Centre
- PhD & Masters in Engineering
- Teaches Under/Post Graduates, MBA, & Doctoral
- Multiple TEDx Speaker, Spoken in 38+ Countries
- Head of Innovation & Creativity at Disney
- Ex Disney, Pixar, Lucas Film & Marvel
- In-Person or Virtual Keynotes, Masterclasses & Ideation Forums
- Business Leader, Turnaround Expert
- Managing Director of The Sun
- Highly-Sought After Business Speaker
- Leadership, Transformation, Change, Managing Risk
- Change Management Expert
- The Hell’s Angel of Management Consultancy
- Author of Six Bestselling Business Books
- Sales, Leadership, Customer Service
- “OMG Marketing” Author & Expert
- Creator of “Celebrity Service”
- The Motivational Sales Speaker
- Proven Business Management development expert
- Leadership and Strategic Growth
- Pricing Design, Behaviours and Communications
- Pricing Consultant and Profit – Consumer Trends
- Business Keynotes
- Highly Sought-After Futurist and Trends Expert
- Author of 39+ Business Books
- The World’s Leading Global Futurist
- Clients Inc: NASA, Disney, Mercedes Benz, Pfizer
- Customer Experience, Engagement & Retention
- #1 Leading Consumer Behaviourist
- Technology, AI & Consumer Decisions
- Innovation and the Future of Work
- Customer Service & Experience Expert
- British Airways & Virgin Atlantic Airways
- Business and Customer Service Speaker
- Head of Event Services 2012 London Olympic & Paralympic Games
- Customer Centricity Expert
- Globally Known as The Consumer Champion
- Author, Speaker and Educator
- Clients include Harrods, Specsavers, Toyota
- AKA Mary Queen of Shops
- Huge Media Profile
- Retail, Economy, Leadership, CX
- Women in Business Campaigner
- Founder and CEO of Firestarter
- Brand Development Expert
- Branding, Creativity, Strategic Consultancy
- Differentiation;Â Authenticity;Â Resonance;Â Expression
- Motivational Keynote Speaker
- Workshop Leader & Mentor
- Global Blue Chip Clients
- Building Business Relationships
- Global Marketing Guru
- Disney/Coca Cola/Diageo
- Brand Innovation Expert
- Culture/Experience Expert
- Leadership Speaker
- High-Performance, Leadership, Business Transformation
- Transformational Coach
- Clients: Arsenal, Apple, Barclays, Vodafone, HM Government, VISA
- Visionary Leadership Expert
- Founder and CEO of Feel Logic and Happiest Places to Work
- Global Director of Marketing and Happiness at Coca-Cola
- Leadership and Happiness Keynote Speaker
- Communication & Sales Speaker
- Business/Customer Relations
- Tailored Training and Keynotes
- Confessions of a Serial Seller Podcast
- Top 50 Global Voice on Customer Experience
- Digital Transformation, AI and Innovation
- Customer Loyalty and Retention Expert
- Audi UK, National Express, Cisco, RBS
- Supply Chain and Logistics Practitioner
- Global Thought Leader
- Keynote Speaker, Advisor, Analyst, Expert
- Bridge the Gap Between Technology and People